Step 1. Visiting your specific microsite to sign up for the program
Step 2. Waiting for your Welcome Kit to arrive
Step 3. Downloading the Sensable Health mobile app and signing in
Step 4. Connecting your Devices
As soon as your devices arrive in your Welcome Kit, you can begin the step of connecting your devices.
To connect your scale, download the Withings app titled "Withings". Reference this help document for help connecting your Withings Smart Scale. Once you have connected your scale to your Withings account, you can connect this Withings account to Sensable Health.
If you have a Fitbit smart watch, make sure that it is attached to your Fitibit account. You must sign in with this account within the Sensable Health app and allow data transfer for our app to be able to sync this data.
If you have an Apple watch, make sure that it is synced with your phone and Apple Health. You will need to allow data transfer between the Sensable Health app and Apple Health for our app to be able to sync this data.
Step 4. Scheduling your first call with your coach
You will want to select your preferred coaching style and schedule your first call with your coach. Your coach will help you throughout your journey in the Sensable Health Program. Following your first call with your coach, you will begin the Baseline period if you are ready! For more information about the baseline period, see this article.
Step 5. Scheduling your lab appointment (if applicable)
Once you receive your welcome kit in the mail, you can begin the lab process by scheduling an appointment with Quest (when asked for your reason for visit, select "all other appointments"). Insurance information is not needed for scheduling, nor for your visit. For any questions about your lab process, please reach out to our Customer Service Team. While we recommend completing labs, If you do not want to complete your labs, you can still join the Sensable Health program.
Step 6. Starting Baseline